Frequently Asked Questions
Everything you need to know about your new Pro Led Sign™
How long does it take to receive my custom LED sign?
Each sign is handcrafted to order. Standard production and delivery typically take 2-3 weeks, though we offer express shipping options at checkout for faster delivery.
Are Pro Led Sign™ products energy efficient?
Yes, our signs use the latest LED neon technology, which consumes up to 80% less energy than traditional glass neon signs and remains cool to the touch.
What is included in the box with my purchase?
Every sign comes with a power adapter, a remote control for dimming and effects, and a complete mounting kit for easy wall installation.
Do you offer a warranty on your products?
We provide a comprehensive 12-month manufacturer warranty covering any electrical or structural defects, ensuring your peace of mind.
Can I use my LED sign outdoors?
Our standard signs are designed for indoor use. If you require an outdoor-rated waterproof sign, please contact our support team for a custom quote.
What is your return policy?
We offer a 30-day return policy for any non-custom items. Due to the personalized nature of custom-designed signs, they are final sale unless they arrive damaged or defective.